FAQ


What Shipping Methods Are Available?

We ship ship most orders via the US Post Office. They love us so much they come by twice a day to pick up your shipment as soon as we have it ready. Larger items or multiple items may be shipped via UPS.

How Long Will It Take To Get My Package?

Generally we have items in stock. We will note on the order page those items that will take a little bit longer. We ship Priority Mail - So you will have less time to wait.

Do You Ship Internationally?

“Oui, Sí, Ja, Sim, Ken, Hai, 是, Na'am, Haan, Да, Da, Evet, Nai, Tak, Kyllä!”
Yes we do. From Austria to Zimbabwe.

What Payment Methods Are Accepted?

We accept the big four: Amex, Visa, Mastercard and Discover

If you are placing a large custom order we accept business checks (a hold time will be required)

Is Buying Online Safe?

With us it is. Your personal information is only kept with us, never sold and your payment information is only kept at the Credit Card Processor.

How do I place an Order?

Take a look at our shop, pick that perfect something and use the checkout feature. Enter your billing and shipping information and check out. Just that simple.

How Can I Cancel Or Change My Order?

Any order that has shipped can’t be rerouted or canceled. However we will accept all returns if you are unsatisfied with our quality. We always offer a lifetime guarantee on all of our products. They are that good.

How Do I Track My Order?

You’ll be able to log back in and see the order process, however you will be getting emails with the tracking information along the way.

Who should I to contact if I have any queries?

hello@missingdigitwoodshop.com

How Can I Return a Product?

Just drop us a line, print off a label and send it our way. Make sure that you insure your return, items could be charged a restocking fee.

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